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Policies

Here you will find all enforced policies at Avenue.

Points Policy​

Thank you for purchasing points at Avenue - your donation is appreciated. As a thank you from us, you receive a rank, depending on the amount of points you used.

Please note the following:

  • Lying about rank purchases through points will result in a staff blacklist.
  • Abusing will result in consequences.
  • You still need to follow all of our rules. If you don't, you'll be subject to the same moderation action as everyone else, including demotions, blacklists, and permanent bans.
  • Purchasing ANY HR RANK will significantly decrease your chances to be promoted to Junior Administrator. Everyone promoted to this role is background checked, so we will know if you bought the rank.

Reclaiming Policy​

If you have been demoted or blacklisted for any reason, reclaiming a rank immediately after facing consequences will lead to a permanent ban. If you would like to appeal a staff blacklist, you may create a ticket.

Strike Policy​

Please note the following:

  • Only Junior Administrator+ can hand out strikes.
  • Strikes are permanent. Once assigned, they cannot be removed.
  • Receiving three strikes is a demotion.
  • If you get demoted, you are free to work your way back up!

Resignation Policy​

Resignations are FINAL. No reranks will be offered if you change your mind. Please think over resignations carefully. They are a big thing and you need to be certain. You WON'T be ranked back after you resign. Reranks are also not given to users who are demoted.

Rank Transfer Policy​

As a staff member, you're allowed to transfer your rank onto another account. If you wish to do so, create a ticket in the Avenue communications server.

You cannot transfer your rank onto another account if you are hacked or banned by Roblox.

Hacked Policy​

Avenue does not offer rank transfers if your account has been hacked. We expect you to keep your account safe and secure. Your account is 100% your responsibility.

If you're an MR or HR and your account is hacked, you must inform an SHR immediately.